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Motor Vehicle Injury (CTP)

Expert rehabilitation services for motor vehicle accident injuries in New South Wales

WHAT IS CTP INSURANCE

Understanding CTP Claims After a Motor Vehicle Accident in NSW

CTP insurance (also known as a Green Slip) is a compulsory insurance policy attached to every registered vehicle in NSW. It provides medical and financial support to anyone injured in a motor vehicle accident. If you’ve been injured in a car accident in NSW, you may be eligible to receive treatment and rehabilitation through your CTP insurance, regardless of whether you were at fault. At Norval Medical Rehab, we guide you through the CTP claims process and deliver personalised rehabilitation to support your recovery, reduce pain, and help you return to your normal daily activities.

What does CTP insurance cover?

Accident-Related Healthcare Funding

Covers the reasonable costs of necessary medical, hospital, and rehabilitation treatments directly related to your injuries.

Temporary Loss of Income Benefits

Provides weekly payments to replace a portion of your income if your injuries prevent you from working while you recover.

Essential Care and Assistance

Funds support services like domestic help and attendant care if you need assistance with daily tasks due to your injuries.

Compensation for Permanent Impairment

Offers a lump sum payment for those who suffer a severe and permanent injury, compensating for the long-term impact on quality of life.

PROCESS

How to Lodge a CTP Claim:
A 5 Step Guide

01 Seek Medical Care

If you've sustained injuries in a motor vehicle accident, the first thing you should do is seek medical attention. Request a certificate of fitness from your doctor, which will help in the claims process.

02 Notify The Police

Report the accident to the police within 28 days and make sure to obtain a Police Accident Report Reference Number.

03 Contact and Lodge Your CTP Claim

Start the claims process by contacting your CTP insurer. Provide them with all necessary details, including information about the accident, other drivers involved, and any witnesses. Complete and submit the required form and supporting documents.

04 Pending Insurance Response

Your CTP insurance provider will review your claim and contact you with a decision. If your claim is accepted, compensation for your injuries will be provided.

05 Visit Norval Medical Rehab Centre

Once your claim is approved, contact Norval Medical Rehab for Physiotherapy. Our admin team can help you find the nearest Physiotherapy center for your treatment.

RECOVERY

How We Support Your Rehabilitation

We provide coordinated rehabilitation services to help restore movement, reduce pain, and improve daily function. We focus on helping you rebuild confidence, comfort, and independence following your injury.

Norval Team

  • Physiotherapists
  • Exercise Physiologists
  • Occupational Therapists
  • Psychologists
  • Many More!
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Our Role

  • Assess your physical and functional needs
  • Create a personalised rehabilitation plan
  • Support your gradual return to work, sport, or daily routines
  • Communicate with your GP and insurer to ensure treatment is approved and funded
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PREPARATION

What to Bring to Your First Appointment

To help us get you started quickly, please bring:

  • Your claim number and insurer details
  • Certificate of capacity from your GP
  • Any imaging or referral letters

Start Your CTP Recovery Journey Today

From assessments to rehabilitation, we help you navigate your CTP journey safely and effectively.

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